Selling through Amazon requires having a specialized customer service team to deal with the day-to-day business of selling online. The clearest example is returns.

Why let cronuts.Digital take care of Customer Service at Amazon?

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One of the biggest advantages of search engine optimization and pay-per-click (PPC) is the ability to make changes to a campaign and see the impact in real time, allowing you to continue testing and optimizing its performance.

Knowing what to change when and how is vital for any company managing PPC campaigns. Pay-per-click optimization (PPC optimization) is part art, part science. It requires data, the more the better, but it also requires intuition and experience where there is insufficient data to make sound decisions, along with time, patience and obviously budget to experiment.

Managing the response to all customer messages as well as doubts and questions, answering bad product reviews and ensuring that brand standards are maintained is one of the many things we can offer and that we include in our customer service with Amazon.

If you are starting to sell online you have surely realized that selling online involves a lot of work that a priori was not sized correctly when you started with the process. Selling through Amazon is selling online and involves effort and knowledge of the platform.

This knowledge is not easy to find in the labor market, it can be costly and time consuming to develop internally. This is why we offer a team of customer service experts for those salespeople who do not have the capacity to incorporate a dedicated person to manage the hundreds of sales that can be produced.

Partnering with Cronuts.Digital can make you forget all about dealing with Amazon and other marketplaces.
We have different ways of working with manufacturers and producers.

Outsource Customer Service

Why outsource the customer service of my sales through Amazon?

If you do not have a significant volume of daily sales, it is possible that you have not yet encountered the need to require additional resources to respond to the daily drip of messages from customers who expect to get a personalized response to their questions or issues regarding the product you are marketing.

With a considerable volume of daily sales, the drip of messages is constant and if you do not have the capacity to increase the resources dedicated to this task, it is very likely that you will not be able to respond in a timely manner to customer requests. If you are in this situation do not wait any longer and ask for the support you are looking for. Contact us and we will analyze the reason why the messages are arriving, we will propose an action plan to reduce the incidents as much as possible and then our customer service will give the necessary support to keep the brand standards high.

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Ultimate guide to selling on Amazon

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What else can we do for you?

optimización de amazon listings

Inventory management on Amazon

Creation of product listings, search and conversion optimization.

Customer service with Amazon

Team of specialized consultants with experience in Amazon customer service.

Amazon marketing campaign management

Campaign creation and configuration, optimization and measurement, audience definition and results monitoring.

Seo posicionamiento organico en buscadores

Amazon content management

Total transparency of management with access from your Amazon account and no commitment of permanence.

Expansion and internationalization of sales on Amazon

We analyze and define with you your internationalization strategy for your products on Amazon.

Analytics and reporting at Amazon

Latest technology that allows us to perform optimizations and reports with the highest precision.

Seo posicionamiento organico en buscadores

Brand protection on Amazon

We help our clients identify and remove trademark and copyright infringers.

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Optimization and positioning on Amazon

Customized service with administration, SEO and advertising management with Amazon.

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