Amazon Customer Service

Selling through Amazon requires having a specialized customer service team to deal with the day-to-day sale of online sales. The clearest example is returns.

Why let cronuts.Digital take care of Customer Service at Amazon?


One of the biggest advantages of search engine optimization and pay per click (PPC) is the ability to make changes to a campaign and see the impact in real time, allowing you to continue testing and optimizing your performance.

Know what to change when and how it is vital for any company that manages PPC campaigns. Pay per click optimization (PPC optimization) is part art, part science. It requires data, the more, the better, but it also requires intuition and experience where there is not enough data to make sound decisions, along with time, patience and obviously budget to experiment.

Managing the responses of all customers’ messages as well as doubts and questions, answering bad product reviews and in order to ensure brand standards is one of the many things we can offer and that we include within the service of customer service with Amazon.

If you are starting to sell online surely you have realized that selling online involves a lot of work that a priori was not being sized correctly when the process began. Selling through Amazon is selling online and involves an effort and knowledge of the platform.

This knowledge is not easy to find in the labor market, it can be expensive and on the other hand it will take time to develop it internally. That is why we put at our disposal for those sellers who do not have the ability to incorporate a person dedicated to managing customer service from hundreds of sales that can be produced by a team of customer service experts.

Partnering with Cronuts.Digital can make you totally forget about doing any kind of management with Amazon and other marketplaces.
We have different ways of working with manufacturers and producers.

Outsource Customer Service

Why outsource customer service to my sales through Amazon?

If you do not have a significant volume of daily sales it is possible that you have not yet encountered the need to require additional resources to respond to the daily dripping of messages from customers who expect to obtain a personalized response for their doubt or incidence of the product you are marketing .

With a considerable volume of daily sales, the dripping of messages is constant and if you do not have the capacity to expand the resources dedicated to this task, it is very likely that you will not respond with time and form to customer requests. If you are in this situation, don’t wait any longer and ask for the support you are looking for. Contact us and we will analyze the reason why the messages arrive, we will propose an action plan to minimize the incidents and then our customer service will give the necessary support to keep the brand standards high.

Do you want to learn to sell on Amazon?

Ultimate guide for selling on Amazon

Download our free ebook to sell on Amazon as an expert.

Digital Agency 360º

What else can we do for you?

optimización de amazon listings

Amazon inventory management

Product listings creation, search optimization and conversion.

Customer service with Amazon

Team of specialized consultants with experience in customer service at Amazon.

Marketing campaign management at Amazon

Campaign creation and configuration, optimization and measurement, audience definition and results monitoring.

Seo posicionamiento organico en buscadores

Content management on Amazon

Total management transparency with access from your Amazon account and without commitment of permanence.

Expansion and internationalization of sales at Amazon

We analyze and define with you your internationalization strategy for your products on Amazon.

Analytics and reporting on Amazon

Latest technology that allows us to perform optimizations and reports with the greatest precision.

Seo posicionamiento organico en buscadores

Amazon brand protection

We help our clients identify and eliminate trademark and copyright infringers


Optimization and positioning in Amazon

Customized service with administration, SEO and advertising management with Amazon.

Do you need to outsource your customer service?

We can help you!


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Guía definitiva para vender en Amazon​

Descargate gratis nuestro ebook para vender en Amazon como un experto.


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Discover how we have helped more than 40 SMEs and large companies to improve their digital strategy.